Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
HLTCOM407B Mapping and Delivery Guide
Provide reception services for a practice
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | HLTCOM407B - Provide reception services for a practice |
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Description | This unit describes the skills required to work effectively as a receptionist for a health care practice | ||
Employability Skills | This unit contains Employability Skills | ||
Learning Outcomes and Application | This unit applies to work in a range of health settings where health services are provided with direct client contact involvedApplication of this unit should be contextualised to reflect any specific workplace requirements, issues and practices | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not Applicable | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Communicate effectively with staff and clients |
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Element: Manage office administration tasks |
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Element: Perform routine financial activities |
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Element: Provide basic health care assistance |
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Element: Work effectively within a team |
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